Question: Is Vacation with the Magic a travel agency?
Answer: Yes, Vacation with the Magic is a Disney focused travel agency and we are accredited with Cruise Lines International Association, CLIA.
Question: Do I have to pay for my vacation, in full, upfront?
Answer: This largely depends on your individual vacation package and the requirements of our travel vendors/suppliers. We will notify you, upfront, of the requirements when returning your quote. *Vacations booked with Disney or Universal require only a deposit be placed at the time of booking depending how close you are to your departure date.
Question: Do you guarantee the lowest price?
Answer: We provide price-matching where available to assist you in getting the lowest possible price, however we are unable to guarantee the lowest price since our vendors/suppliers can change their terms for special sales and other reasons outside of our control.
Question: Are you an approved Disney vacation planners?
Answer: Yes, all of our agents have graduated from the Disney College of Knowledge and have earned the distinction of specialist in planning Disney vacations directly from Disney. Additionally, iwe are expected to become an “Earmarked” Preferred Vacation Planning Agency
Question: Do you book more than just Disney and Universal?
Answer: Yes, we are a full-service travel agency. We work with many vendors including Disney, Universal Orlando, Busch Gardens, SeaWorld, Apple Vacations, Beaches Resorts, Funjet, GOGO Worldwide, Vacation Express, Norwegian Cruise Line, Royal Caribbean Cruise Line, Delta Vacations, just to name a few. We also book hotels, rental cars, rail, air, and most of our bookings can be covered by travel insurance. All of our agents are graduates of Disney’s College of Knowledge, Universal Orlando Specialist program, SeaWorld Specialist program, Elite Island Resort Specialist program, Sandals and Beaches Resorts Specialist program, GOGO Specialist program, AMResorts Master Agent program, Apple Vacations Specialist Agent program, and many other vendor and destination specific education programs.
Question: Are your services really free?
Answer: Yes, Vacation with the Magic will never, ever charge you a fee for our services provided your vacation package is booked through us. We do get this question a lot, mainly because our clients have been so completely satisfied that they just can’t believe it is free, but believe it, our services really are 100% free to you!Question: Do you offer travel discounts?Answer: While we do our best to get you the lowest price on the vacation of your dreams, we are not a discount travel site. Whether you book through us, through another agency, or direct through our suppliers, your price is likely to be the same. However, we will often suggest (to flexible travelers) alternate travel dates to help you save money. Additionally, we work with each of our clients to create the best vacation for you based on your budget. Also, we will price-match (where available) should you find a later promotion on your booked vacation. These services would not be accommodated by a discount travel agency, but are provided FREE by Vacation with the Magic. Should a discount promotion become available with Disney, we will of course endeavor to secure the lower pricing on your behalf, AUTOMATICALLY!
Question: I have already booked my vacation, is it too late to use your agency?
Answer: This depends on the vacation supplier, although most booked vacations can be transferred. For details regarding the transfer of a package, please contact us and we will be happy to help you with a qualified vacation transfer.
Question: What if I need to cancel my vacation?
Answer: While we completely understand what a disappointment it is to cancel a dream vacation (or any travel plans), we sympathize when “Life Happens”. We can assist you with canceling your vacation plans however our vendors may have different policies regarding fees for cancellations. All of the information regarding cancellation fees will be presented to you before booking your vacation package just in case such an occasion were to arise.
Question: Have a question NOT asked here?
Answer: While we tried to make this FAQs as exhaustive as possible we do understand you might still have a question, or two, or three…please contact us, we will be happy to help!
Question: Can I join Vacation with the Magic awesome team of agents?
Answer: Yes! We do look for qualified individuals that have a love of family-friendly travel, have been to at least one of our most sold destinations over 5 times in the past 5 years, and have a lot of self-motivation. Adding agents costs us money (not you) therefore we are strictly looking for those with either past travel experience, sales experience and/or motivation to learn. We are not looking for hobbyists. If you are interested in joining please contact us and someone will be happy to discuss this opportunity with you.